The Ag刮刮卡 Assistance is part of our mobility promise – for example when it comes to breakdowns, accidents, theft or vandalism, Ag刮刮卡 Assistance will be there to help you, 24/7 365 days a year.

Ag刮刮卡 Assistance Hotline Number.

If you need immediate assistance please contact:

00800-10203000 (free of charge)

or

 +44 2033072546 if your phone provider charges for freephone numbers.

Ag刮刮卡 Assistance Cover.

Ag刮刮卡 Assistance is valid for a period of 
EV Customers: 24months + 24 months
DM Customers: 24months 12months +12months
from the date of delivery

We provide assistance when eligible events happen. “Eligible Events” means the driver of the Vehicle is not allowed to continue driving as a result of a breakdown, accident, theft attempt, or fire.

Coverage: Pan-European Assistance

In the case of events not listed above, we are still ready to be there for you by attempting Help on the phone, Repair on Spot or towage services to the nearest Authorised Ag刮刮卡 Repairer, but you may need to provide payment for them.

 To find out more details about Ag刮刮卡 roadside assistance, please read the following document:

 Ag刮刮卡 Roadside Assistance Terms and Conditions